Terms and Conditions

Effective Date: 6/6/2025

Welcome to Sacred Tranquility. By accessing our website, services, or sessions, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, we kindly ask that you refrain from using our services.

1. Disclaimer & Liability

  • Sound healing is a complementary practice and does not replace professional medical care. Please consult your healthcare provider for any medical concerns.

  • By booking a session, the client acknowledges that Sacred Tranquility and its practitioners are not responsible for any outcomes related to their participation.

2. Rescheduling Policy – Honoring Your Commitment to Healing

At Sacred Tranquility, each session is carefully prepared to create a deeply restorative experience. To honor this space and ensure availability for all clients, cancellations are not offered—however, if something unexpected arises, you may reschedule your appointment within 30 days of the original session date.

  • Reschedule requests must be made at least 24 hours in advance to ensure availability.

  • Rescheduling within 24 hours of your appointment may result in a 15% rescheduling fee.

  • A missed appointment will be considered a no-show and is non-refundable.

3. Payment & Refund Policy

  • Payment is required at the time of booking.

  • All session fees are non-refundable.

  • Gift cards are transferable.

  • Bundled sessions and memberships are non-transferable and non-refundable.

  • By completing your booking, you acknowledge and agree to all Sacred Tranquility policies, including payment, rescheduling, and membership terms.

4. Chargeback & Dispute Resolution

  • All payments are securely processed via Stripe. Chargebacks or unauthorized disputes may result in restricted future bookings.

  • If you have questions or concerns about your booking, please contact Sacred Tranquility directly before disputing a charge with your bank. We’re happy to assist with any scheduling needs.

5. Session Guidelines & Client Comfort

  • Clients are encouraged to arrive on time to ensure the full experience.

  • Clients with sensory sensitivities, hearing devices, or scent allergies should inform the practitioner in advance to ensure accommodations.

  • The studio is a quiet, meditative space—please refrain from bringing guests or using electronic devices during the session.

  • Sessions for minors require parental consent, and the parent/guardian must be present for the entire session.

6. Professional Boundaries & No-Contact Policy

Sacred Tranquility sound healing sessions are designed to be a respectful, non-contact experience, with the sole exception of placing a singing bowl on the client's body with verbal consent. This ensures a safe and professional healing environment for all clients.

  • The practitioner does not engage in any form of physical touch with the client, except when placing a singing bowl on the client's body. If the client is not comfortable with this, they may state their preference during the session.

  • The client is not permitted to touch the practitioner in any way.

  • Any inappropriate or unsolicited physical contact by the client will result in the immediate termination of the session, with no refund provided.

  • Sacred Tranquility maintains a zero-tolerance policy regarding misconduct.

7. Membership & Subscription Terms (If Applicable)

  • Sacred Sound Membership requires a minimum six-month commitment.

  • Sessions renew monthly, and clients will receive a renewal reminder before the next billing cycle.

8. Privacy

  • Personal information provided during booking will be kept confidential and used solely for scheduling, billing and communication purposes.